IMPORTANT:Please follow this guide to reduce potential problems. Well formatted files result in faster turn-around times and the most accurate final product.
Compatible File Formats
JPG – Saved with maximum quality possible (settings under image options).
TIFF – Saved with LZW compression.
PSD – CMYK colour mode with all layers flattened.
PDF – Hi-Resolution images embedded. Always save with “Preserve Illustrator Editing Capabilities” on.
EPS – Saved with “embed fonts for other applications” feature turned on.
AI – PDF compatible file. Saved with “compression option” on.
INDD – With multiple pages saved in a single file. (Always package InDesign files)
Size: Verify the dimensions and orientation of your artwork.
Colour: Set the colour mode to CMYK (We print In CMYK mode only).
Pantone Colour: All objects with pantone referenced colours must be on a separate layer.
Fonts: All fonts must be converted to outlines – or included when supplying art.
Bleed: 0.5” – 1” bleed must be included in artwork.
Transparency: All transparencies must be flattened.
Layer: Artwork layers must be flattened except the layers for cut contours and pantone colours.
Effects: Rasterize all effects/filters with a reasonable resolution (with a minimum resolution of 100dpi).
Resolution: When setting up your files, the resolution must be a min of 100dpi (at 100%) size.
Linked Images: Embed all links or provide us with all the linked images in a folder called “links”.
Package: All InDesign files (include both fonts and links).
Provide Layers in Art: Organize all elements on respective layers (“cut path”, “background”, “text”, “white spot/ink”, etc).
Backlit CMYK – Indicate backlit mode in your order for prints that are lit from behind.
White Print– Make an “alpha channel” in photoshop or add a “white layer” in vector software
Indicate if the white should be in backlit mode (200% density).
Indicate if you require the white printing to be over or under print.
If a Colour Proof has not been requested (additional charge), we will print directly from the file(s) provided. The customer waives the right to dispute any colour discrepancies.
We print in CMYK only.
If Colour Matching is required, we will colour match with the exception that some spot (Pantone) colours cannot be matched 100%, due to the nature of our printing process and the limitations of the inks.